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FAQs
Have a quick question? Check our FAQs for a quick answer
Office
Minneapolis, Minnesota
Email us
info@clubvoyage.shop
Call us
Phone: 623-265-2329 8:00AM - 5:00PM CST
Title
Got Questions?
Frequently Asked Questions
What are the current candle scents offered by Club Voyage?
Our scents include Caribbean Coast, Miami Nights, Mexican Riviera, Alaskan Borealis, Mediterranean Sunset, Hawaiian Glow, Barcelona Romance, and Galapagos Getaway.
How can I join the Voyage + Subscription?
You can join our Voyage + Subscription directly through our website. Members enjoy 30% off candles, free shipping, priority embarkation, and customizable scents.
What is the price range for Club Voyage candles?
Our candles range from 22 to 32, depending on the scent and size.
Where are your candles produced?
All our candles are handmade in-house in Minneapolis, Minnesota, ensuring quality from wax melting to packaging.
What makes Club Voyage candles unique?
Our candles offer a distinctive cruising experience at home with scents inspired by tropical destinations, packaged in our signature Club Red to enhance the unboxing experience.
How can I contact Club Voyage for inquiries?
You can reach us via email at info@clubvoy.shop or call us at 623-265-2329.
Do your candles contain any added chemicals?
No, our candles are made using 100% soy wax with no added chemicals, and we use recyclable packaging as part of our sustainability practices.
How can I stay updated on new scents and promotions?
Follow us on Instagram @clubvoy_ and subscribe to our newsletter for the latest updates and exclusive offers!
What benefits do I get as a new member of the Voyager program?
New members earn exclusive rewards and receive 10% OFF Onboard Credit. Plus, you can earn points on every purchase and redeem these points for cash on future orders, making your cruising experience even more rewarding!
How can I provide feedback or reviews for the candles?
We love hearing from our voyagers! You can leave reviews on our website or share your thoughts on social media using the hashtag #voyager.
Do you offer wholesale options for retailers?
Yes, Club Voyage offers wholesale opportunities for retailers interested in carrying our unique scented candles. If you're interested in becoming a wholesale partner, please contact us at info@clubvoy.shop for more information and to discuss partnership opportunities.
What are the shipping options and policies at Club Voyage?
We offer standard and expedited shipping options to ensure your candles reach you as soon as possible. Orders are typically processed within 1-2 business days. For our Voyage + members, we provide free shipping on all orders. Please note that shipping times may vary based on your location and the selected shipping method. For any shipping inquiries, feel free to contact us at info@clubvoy.shop.
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